OverviewApplications

Applications arrive in one queue.

You write the questions. References and landlord checks are tracked against the application itself, and everyone on staff sees the same decision and who made it.

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The applications list: each row shows the animal, the applicant, a status such as pending, under review or info requested, the date it was submitted, and a review button.

One guided flow, from submitted to adopted.

The application page shows the stage it is at and the one action that moves it on: the decision, then the contract, then the signature, then the signed PDF. Nobody has to remember what happens next, because only the next thing is on screen.

Submitted

Under review

Approved

Contract sent

Signed

Adopted

Signing flips the animal to adopted on its own. Declined and withdrawn are off-ramps, not dead ends: reopening puts the application back in review rather than approving it out of a closed state.

The form asks what you would have asked.

Build the application in a drag-and-drop canvas: keep the built-in sections you want, hide the ones you do not, and add your own sections and questions anywhere in the order. Different forms for different animals, so a dog applicant is never asked the cat questions.

Your questions, your order

Built-in and custom sections sit in one reorderable list. Preview it exactly as the adopter sees it before you publish.

References that chase themselves

Set which references you require. Each one is tracked against the application through its own states, so you can see who has replied.

Decisions that email themselves

Approve, decline or request more information, and the applicant hears about it in your words, from a template you control.

Triage a morning’s worth in one pass.

Tick the rows, pick a status, confirm. Everyone affected gets the same note and every change is written down against the application it belongs to. If somebody else moved one while you were reading, the batch stops and tells you instead of half-applying.

PendingBiscuitDana R. · submitted 2 days agoReview

Info requestedMochi & PebbleAlan T. · landlord check outstandingWaiting

Under reviewMarlowePriya S. · two references backToday

ApprovedSaltContract sent, awaiting signatureYesterday

When one adopter has applied for several animals, the others are on the page while you decide. Approving one can decline the rest, but only the ones you tick: bonded pairs and two-pet households are the reason it is never the default.

Notes are a thread, not a text box.

Every note carries its author and its time, and only the author can edit it. The thread stays on the page after the decision, so six months later you can see what the call was based on. None of it ever reaches the applicant.

NoteMartaLandlord confirmed pets allowed, 2 max.10:42

NoteDevSecond reference called back, no concerns.11:15

DecisionApproved by MartaContract sent to adopter11:20

SnoutWare is open in early access.

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No monthly fee. Five dollars when an animal is adopted.

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